Customers often need upfront repair estimates before approving service work. Quotation prepares detailed service estimates with parts and labour breakdowns, converting directly into confirmed Orders and Invoice once approved, while CRM maintains complete customer device history and past repair records for faster diagnosis and accurate future servicing.

Sourcing spare parts, components, and consumables from multiple vendors needs organized procurement tracking. Supplier and Purchase modules track vendor-wise orders, payment dues, and delivery schedules, while Quotation helps compare rates before bulk restocking, keeping your repair shop parts inventory cost-efficient and readily available for common repair jobs.

Defective spare parts, unrepairable returned devices, and scrapped components create inventory discrepancies that affect profitability. Wastage management records damaged or scrapped items by category and reason, while History logs maintain a complete trail of every part used and returned, helping repair shop owners prevent unaccounted inventory losses.

Running multiple service centres with different technicians and job types needs centralized visibility and control. Branch and User management assign role-based access per location, Expense tracking logs operational and spare parts costs, and Accounts consolidates everything with Sale and Invoice data, giving repair business owners accurate profitability insights across all service locations.